DiscoverWell Privacy Policy

 

Effective Date: July 23, 2026

DiscoverWell Insurance Services ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, request information, schedule a consultation, register for an educational event, obtain an insurance quote, or otherwise interact with our services.

DiscoverWell Insurance Services is the registered fictitious business name (DBA) of DiscoverWell LLC in the State of California.

By using our websites or services, you agree to the practices described in this Privacy Policy.

Who We Are

Legal Entity: DiscoverWell LLC

DBA: DiscoverWell Insurance Services

DiscoverWell Insurance Services is an independent insurance agency that provides insurance education, consultation, and access to insurance products through multiple licensed insurance carriers. We assist individuals, families, travelers, expatriates, employers, and professionals with Medicare, travel insurance, international health insurance, and other insurance solutions.

This Privacy Policy applies to DiscoverWell Insurance Services and our affiliated websites, including but not limited to:

  • discoverwell-ins.com
  • discoverwellmedicare.com
  • discoverwell.world

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Mailing address
  • Email address
  • Telephone number
  • Date of birth (when required for quotes or applications)
  • State or country of residence
  • ZIP or postal code
  • Travel destination(s)
  • Travel dates
  • Insurance coverage interests
  • Medicare eligibility information
  • Employer or company name (when applicable)
  • Information submitted through contact forms, quote requests, webinar registrations, appointment scheduling, or consultations
  • Information you provide during phone calls, emails, text messages, or virtual consultations.

Depending on the type of insurance requested, we may collect additional information necessary to provide quotes or assist with applications.

Information Collected Automatically

When you visit our websites, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on our websites
  • Referral source
  • Cookie identifiers
  • Website usage analytics

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule consultations
  • Provide insurance education
  • Prepare insurance quotes
  • Assist with insurance applications
  • Register you for educational seminars or webinars
  • Send appointment confirmations and reminders
  • Deliver requested educational materials
  • Improve our websites and customer experience
  • Meet legal, licensing, and regulatory obligations
  • Detect fraud or protect against unauthorized activity

Insurance Quotes and Applications

When you request an insurance quote or application assistance, we may share your information with insurance companies, underwriting partners, general agencies, or licensed agents as necessary to provide pricing, eligibility determinations, policy issuance, or ongoing service.

We share only the information reasonably necessary to provide quotes, evaluate eligibility, issue policies, service existing coverage, or otherwise fulfill your request.

Email and SMS Communications

If you provide your email address or mobile phone number, you may receive communications regarding:

  • Appointment confirmations
  • Webinar registrations
  • Educational content
  • Insurance-related updates
  • Quote requests
  • Policy servicing
  • Follow-up communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails.

If you opt in to receive text messages, message and data rates may apply.

Cookies and Tracking Technologies

DiscoverWell Insurance Services uses cookies and similar technologies to improve your browsing experience, analyze website traffic, personalize content, and better understand how visitors interact with our websites.

We may use trusted third-party services and tracking technologies, including but not limited to:

  • Google Analytics
  • Google Ads
  • Meta Pixel (Facebook and Instagram)
  • Other analytics, advertising, or marketing platforms as our services evolve

These technologies help us measure website performance, improve our marketing efforts, and provide more relevant content and advertisements.

You can control or disable cookies through your browser settings. Where required by applicable law, you may also manage your cookie preferences through our website's cookie consent banner.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include the ability to:

  • Know what categories of personal information we collect and how we use it.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to legal exceptions.
  • Limit the use of certain sensitive personal information where applicable.
  • Opt out of the sale or sharing of personal information, if applicable.

DiscoverWell Insurance Services does not sell personal information for monetary compensation. However, certain advertising and analytics technologies, such as the Meta Pixel or Google Ads, may be considered "sharing" under California law. California residents may request to opt out of such sharing where required by law.

To exercise your privacy rights, please contact us using the information provided in this Privacy Policy.

International Visitors

If you access our websites from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country of residence.

Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.

Sharing Your Information

We do not sell your personal information.

We may disclose your information to:

  • Insurance companies
  • General agencies
  • Licensed insurance agents
  • Technology service providers
  • Website hosting providers
  • Customer relationship management (CRM) providers
  • Appointment scheduling platforms
  • Email communication providers
  • Payment processors (if applicable)
  • Government agencies or regulators when required by law

All third-party providers are expected to maintain reasonable safeguards for protecting your information.

Third-Party Services

We may utilize third-party platforms and service providers, including but not limited to:

  • GoHighLevel
  • Calendly
  • Google Analytics
  • Google Maps
  • Microsoft 365 or Google Workspace
  • Insurance carrier quote platforms
  • Secure document-sharing services

Each provider maintains its own privacy practices.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we employ reasonable safeguards, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

Medicare Services

When using our Medicare-related services:

  • DiscoverWell Insurance Services is a licensed independent insurance agency.
  • We are not affiliated with or endorsed by the U.S. Government or the federal Medicare program.
  • We represent multiple insurance companies.
  • Plan availability varies by geographic area.
  • Submission of information does not obligate you to enroll in any insurance plan.

Additional Medicare disclosures may appear elsewhere on our Medicare website where required.

Travel and International Insurance Services

When requesting travel, international health, expatriate, or visitor insurance quotes, we may share your information with domestic or international insurance carriers and underwriting partners to obtain quotes or process applications.

Certain insurance providers may process information outside the United States, subject to their own privacy and security practices.

Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information regarding how your data is used
  • Opt out of marketing communications

Certain information may be retained as required by insurance regulations, licensing laws, contractual obligations, or other legal requirements.

 

Children's Privacy

Our websites and services are intended for adults seeking insurance information.

We do not knowingly collect personal information from children under 13 years of age.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable laws and regulations, resolve disputes, enforce our agreements, and meet insurance recordkeeping requirements.

External Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or applicable regulations.

Any updates will be posted on this page with a revised Effective Date. Continued use of our websites after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

DiscoverWell LLC
DBA DiscoverWell Insurance Services

Phone: (415) 259-9528

Email: jennifer@discoverwell.world

Websites: